Introduction

Consult Saksham, the advisory practice of Saksham Agarwal, is committed to protecting your privacy and ensuring you have a positive experience on our website and when working with us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. Please read this policy carefully. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect information you voluntarily provide to us when you interact with our services. This includes contact information such as your name, email address, phone number, and company affiliation that you submit through our contact forms or when scheduling a consultation. When you use our website, we also collect usage data through analytics tools, including information about which pages you visit, how long you spend on each page, and the referral source that brought you to our site. Additionally, if you book a consultation through our integrated scheduling service, we collect the details you provide during that booking process.

How We Use Your Information

We use the information we collect for several legitimate purposes. First and foremost, we use your contact information to respond to your inquiries and schedule consultations at your request. When you engage our advisory services, we use your information to deliver those services effectively and maintain communication with you throughout our engagement. We may send you relevant insights and updates related to your interests, though only with your explicit consent and with the ability to opt out at any time. Finally, we use aggregated and anonymized usage data to understand how our website performs, identify areas for improvement, and enhance your overall experience when you visit us.

Information Sharing

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we do share certain information with service providers who assist us in operating our website and delivering our services. We work with Calendly to manage consultation scheduling and require that all such third parties agree to use your information only for the purposes necessary to provide their services. We also work with an email service provider to send communications you have requested or consented to receive. Additionally, we use analytics tools to understand website usage patterns, though this data is anonymized and cannot be used to identify you individually. Each of these service providers has their own privacy policies, and we encourage you to review them.

Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our website is encrypted using SSL/TLS encryption technology. We regularly review our data collection, usage, and storage practices to ensure they meet security best practices. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information. We encourage you to use strong passwords and to be cautious about the information you share online.

Cookies

Our website uses cookies to enhance your browsing experience. Essential cookies are necessary for the proper functioning of our website and enable core features such as navigation and access to secure areas. Analytics cookies help us understand how visitors use our website and allow us to measure the effectiveness of our content. These analytics cookies are used only with your consent. You have the right to disable cookies through your browser settings, though please note that doing so may affect the functionality of certain features on our website. Most browsers allow you to control cookie settings through their preferences or options menu.

Third-party Services

Our website integrates with several third-party services to provide you with a complete experience. We use Calendly to manage consultation scheduling and bookings. We use Google Analytics to collect and analyze usage data, helping us understand visitor behavior and improve our website. These service providers operate independently and have their own privacy policies that govern how they handle your information. We are not responsible for their privacy practices, and we encourage you to review their privacy policies directly. You may also have the ability to opt out of certain data collection by these third-party services through their respective privacy tools.

Your Rights

You have certain rights regarding your personal information. You may request access to the personal data we hold about you, request that we correct any inaccurate or incomplete information, or request deletion of your information subject to certain legal obligations. You have the right to opt out of receiving marketing communications from us at any time, and we will honor such requests promptly. If applicable under your jurisdiction, you may also request data portability, which means receiving a copy of your information in a structured, commonly used format. To exercise any of these rights, please contact us using the information provided in the Contact section below.

International Data

Consult Saksham operates from India and serves clients globally. When you use our website or engage our services, your information may be transferred to, stored in, or processed in India, where data protection laws may differ from those in your country of residence. By using our services and providing your information, you consent to the collection, use, and transfer of your information as described in this privacy policy, including the processing of your data in India. If you have concerns about data transfers, please contact us before engaging our services.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of our website and services following the posting of updated terms means you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please don't hesitate to contact us. You can reach us by email at [email protected]. You may also contact us by mail at the following address: Consult Saksham, 55, 2nd Floor, Lane 2, Saket, New Delhi 110030, India. We will make every effort to respond to your inquiry promptly and address any concerns you may have.